Can you start a food delivery business without opening your own restaurant space? Can you give tours of senior care centers when no one is allowed in nursing homes? Can you train someone to repair a transmission over Zoom? Can you start an education business while helping your kids with remote learning? These are the sorts of questions that franchises started asking during the pandemic, and when they discovered the answer was “yes, you can,” it didn’t just save them in a pinch — it changed the industry for good.